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Oliver Buchannon
Markus Rentsch

Customer Success Consultant, Coach, and Speaker.

Monthly Performance Review 1
LockSimple

Aug 21, 2026

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1 min read

Monthly Performance Review 1

Markus Rentsch
Markus Rentsch
Daily Action 20 - Source the Outcome Data
LockSimple

Aug 20, 2026

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1 min read

Daily Action 20 - Source the Outcome Data

Markus Rentsch
Markus Rentsch
Daily Action 19 - Identify the Input Metrics
LockSimple

Aug 19, 2026

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1 min read

Daily Action 19 - Identify the Input Metrics

Markus Rentsch
Markus Rentsch
Daily Action 18 - Complete the Stagnation Audit
LockSimple

Aug 18, 2026

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1 min read

Daily Action 18 - Complete the Stagnation Audit

Markus Rentsch
Markus Rentsch
Daily Action 17 - Run Targeted Enablement Sessions
LockSimple

Aug 17, 2026

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1 min read

Daily Action 17 - Run Targeted Enablement Sessions

Markus Rentsch
Markus Rentsch
Friday Reflection 4
LockSimple

Aug 14, 2026

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1 min read

Friday Reflection 4

Markus Rentsch
Markus Rentsch
Daily Action 16 - Identify the Capability Gaps
LockSimple

Aug 13, 2026

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1 min read

Daily Action 16 - Identify the Capability Gaps

Markus Rentsch
Markus Rentsch
Daily Action 15 - Dismantle the Stagnation Pattern
LockSimple

Aug 12, 2026

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1 min read

Daily Action 15 - Dismantle the Stagnation Pattern

Markus Rentsch
Markus Rentsch
Daily Action 14 - Detect Early Churn Risk Signals
LockSimple

Aug 11, 2026

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1 min read

Daily Action 14 - Detect Early Churn Risk Signals

Markus Rentsch
Markus Rentsch
Daily Action 13 - Review your Training Sessions
LockSimple

Aug 10, 2026

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1 min read

Daily Action 13 - Review your Training Sessions

Markus Rentsch
Markus Rentsch
Friday Reflection 3
LockSimple

Aug 7, 2026

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1 min read

Friday Reflection 3

Markus Rentsch
Markus Rentsch
Daily Action 12 - Hold Customers Accountable
LockSimple

Aug 6, 2026

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1 min read

Daily Action 12 - Hold Customers Accountable

Markus Rentsch
Markus Rentsch
Daily Action 11 - Schedule Re-onboarding Kick-offs
LockSimple

Aug 5, 2026

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1 min read

Daily Action 11 - Schedule Re-onboarding Kick-offs

Markus Rentsch
Markus Rentsch
Daily Action 10 - Identify Failed Onboardings
LockSimple

Aug 4, 2026

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1 min read

Daily Action 10 - Identify Failed Onboardings

Markus Rentsch
Markus Rentsch
Daily Action 9 - Scale Customer Success Plans
LockSimple

Aug 3, 2026

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1 min read

Daily Action 9 - Scale Customer Success Plans

Markus Rentsch
Markus Rentsch
Friday Reflection 2
LockSimple

Jul 31, 2026

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1 min read

Friday Reflection 2

Markus Rentsch
Markus Rentsch
Daily Action 8 - Map Customer Goals
LockSimple

Jul 30, 2026

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1 min read

Daily Action 8 - Map Customer Goals

Markus Rentsch
Markus Rentsch
Daily Action 7 - Build Actionable Success Plans
LockSimple

Jul 29, 2026

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1 min read

Daily Action 7 - Build Actionable Success Plans

Markus Rentsch
Markus Rentsch
Daily Action 6 - Review Existing Success Plans
LockSimple

Jul 28, 2026

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1 min read

Daily Action 6 - Review Existing Success Plans

Markus Rentsch
Markus Rentsch
Daily Action 5 - Find the Missing Plans
LockSimple

Jul 27, 2026

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1 min read

Daily Action 5 - Find the Missing Plans

Markus Rentsch
Markus Rentsch
Friday Reflection 1
LockSimple

Jul 24, 2026

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1 min read

Friday Reflection 1

Markus Rentsch
Markus Rentsch
Daily Action 4 - Make Customer Value Visible
LockSimple

Jul 23, 2026

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1 min read

Daily Action 4 - Make Customer Value Visible

Markus Rentsch
Markus Rentsch
Daily Action 3 - Reclaim Customer Priority

Jul 22, 2026

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1 min read

Daily Action 3 - Reclaim Customer Priority

Markus Rentsch
Markus Rentsch
Daily Action 2 - Turn Vagueness into Clarity
LockSimple

Jul 21, 2026

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1 min read

Daily Action 2 - Turn Vagueness into Clarity

Markus Rentsch
Markus Rentsch
Daily Action 1 - Define Customer Goals
LockSimple

Jul 20, 2026

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1 min read

Daily Action 1 - Define Customer Goals

Markus Rentsch
Markus Rentsch

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